VocaLatch app icon

Built for service businesses & field professionals

● Instant Voice AI on Day 1 | ● Carrier-Verified SMS within 24–72 hrs

24/7 AI Voice Answering + 30-Second Text-Back Engine

When you can’t pick up, VocaLatch answers live with Claude 3.5 Haiku AI triage. Once your line clears standard carrier vetting, instant SMS text-backs engage leads in 30 seconds.

See plans

14 days free on every plan. No setup fees. Cancel anytime.

Your AI Voice Receptionist is active immediately on Day 1. Carrier SMS compliance vetting begins automatically upon signup and activates for two-way texting within 1 to 3 business days.

Interactive Dispatch Sandbox

Test the Automated Receptionist in 20 Seconds

See how VocaLatch captures missed customer calls via Telnyx, qualifies emergencies with Claude 3.5 Haiku, and clusters routes with Google Maps.

Telnyx Line: (954) 555-0199
*71 Active
📞

Ready for Inbound Call

Click the button below to simulate an incoming customer emergency while you are on a job site.

Mobile / Tablet Dispatch QueueLive Preview

Select a scenario and click simulate to see the resulting dispatch card.

How it works

24/7 Live AI Voice Answering + 30-Second Text-Back

Most callers hire whoever responds first. If you can't pick up because you're vacuuming, scrubbing, or under a sink, VocaLatch answers live calls with intelligent conversational AI voice, and instantly texts callers back within 30 seconds if preferred—so you never lose a client to a competitor.

Custom service intake

Your AI asks the right questions for your industry, so you have the job details before you ever pick up the phone.

Route-clustered efficiency

VocaLatch suggests appointment times that group nearby jobs together, cutting cross-town driving and saving gas whether you run cleaning crews or service vans.

Owner-approved control

The AI never finalizes a booking on its own. You or your office manager get a one-tap push notification to approve or adjust the time slot.

Intake that fits your business

Pick your industry to see the questions VocaLatch asks a missed caller before the job ever reaches your calendar.

Residential & commercial cleaning

VocaLatch automatically asks targeted qualifying questions so you get the full job scope before picking up.

Live AI Triage Sandbox

VocaLatch asks about

  • Number of bedrooms and bathrooms
  • Approximate square footage
  • One-time deep clean or recurring (weekly, every two weeks)
  • Access and entry instructions
💬 Test with a customer message or type your own:
Live Parse
ROUTINE APPOINTMENT· Claude 3.5 Haiku Triage
Assigned: Crew Alpha (3 Techs)
Job Scope / Parsed Issue

Need move-out deep clean for a 3-bed 2-bath house at 742 Evergreen Terr, gate #1204.

Service Location & Access

📍 742 Evergreen Terr Gate: #1204

Clustered with Metro crew · Saves 22 mins & $16 fuel

Plans that grow with your crew

Every plan includes the AI agent, calendar sync, and the mobile dashboard. Pay only for calls beyond your plan's allowance.

Starter

$39/ mo

  • 40 call sessions / mo
  • Unlimited technician & crew lanes
  • $0.65 per extra call

Most popular

Pro

$79/ mo

  • 120 call sessions / mo
  • Unlimited technician & crew lanes
  • $0.50 per extra call

Fleet

$159/ mo

  • 300 call sessions / mo
  • Unlimited technician & crew lanes
  • $0.40 per extra call

Enterprise

$299/ mo

  • 750 call sessions / mo
  • Unlimited technician & crew lanes
  • $0.30 per extra call

Prices exclude applicable sales tax, calculated at checkout. By starting a trial you agree to the Terms of Service and Privacy Policy.

Questions, answered

Will this work for my specific service business?

Yes. VocaLatch comes with ready-made intake templates for residential and commercial cleaning, HVAC, plumbing, electrical, mobile detailing, pet care, landscaping, and general contractors. You can also customize your own intake questions and service zones in seconds.

Do I have to port my phone number?

No. Keep your existing business number and carrier. You just turn on conditional call forwarding so unanswered calls go to your VocaLatch line. It takes about two minutes and you can switch it off anytime.

Are there setup fees?

None. Every plan starts with a 14-day free trial, and you only pay the plan price after the trial ends.

What counts as a call session?

Calls and texts share one monthly allowance. A call counts once, when the caller responds to the assistant after the welcome message. If the caller presses 1 to switch to text, it counts once only if they reply by text within 24 hours. A text conversation a customer starts counts once. Silent callers, hang-ups during the welcome message, spam and robocalls, and follow-up messages in the same conversation don't count.

What happens if I go over my included calls?

Nothing stops working. Your included calls reset every month, on monthly and annual plans alike. Extra call sessions are billed at your plan's overage rate at the end of each month, and you can upgrade anytime from your dashboard.

Can I change plans later?

Yes. Upgrade or switch to annual billing from your dashboard. You're only charged the prorated difference for the rest of your billing period.