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Overview
Tidy Mind is an app published by Vital Logic LLC. This page explains how to cancel your subscription, delete the app, and remove data you have synced with live sync. Signing in to Tidy Mind is optional. When you do sign in, you use your Google account (or, on iOS, your Apple Account).
Your subscription is managed by the app store, not by us
Tidy Mind subscriptions are billed and managed by Google Play (Android) or the Apple App Store (iOS). Vital Logic LLC does not store your payment details, and we cannot cancel a subscription or change a payment method for you. You do this directly in the store where you subscribed. Deleting the app does not cancel your subscription.
How to cancel on Android (Google Play)
- Open the Google Play Store app and make sure you are signed in to the Google account you subscribed with.
- Tap your profile picture, then Payments & subscriptions, then Subscriptions.
- Select Tidy Mind.
- Tap Cancel subscription and follow the prompts.
How to cancel on iPhone or iPad (Apple)
- Open the Settings app and tap your name at the top.
- Tap Subscriptions and select Tidy Mind.
- Tap Cancel Subscription and confirm.
After you cancel, you keep access to paid features until the end of the period you have already paid for. If you are in a free trial, cancel before the trial ends to avoid being charged. On iOS, cancel at least 24 hours before the renewal date. Refund requests are handled by Google Play or Apple under their policies, and you can contact us at support@vitallogic.net with billing questions.
How to delete the app and the data on your device
Android:
- Open your device's Settings, then Apps, and select Tidy Mind (or press and hold the Tidy Mind icon on your home screen).
- Tap Uninstall and confirm.
iPhone or iPad:
- Press and hold the Tidy Mind icon on your home screen.
- Tap Remove App, then Delete App, and confirm.
Deleting the app removes Tidy Mind and the data stored by the app on your device.
How to remove data used by live sync (Firebase)
If you used household sharing or live sync, Tidy Mind stores the data needed to keep members up to date in Google Firebase, a service operated by Google on behalf of the app. Deleting the app removes data on your device but does not by itself remove data that was already synced to Firebase. To have your synced data deleted, email support@vitallogic.net, let me know you want your Tidy Mind sync data deleted, and include the Google account email you used to sign in. I will delete it and confirm back to you by email.
You can also stop Tidy Mind from accessing your account. For Google, go to myaccount.google.com, then Security, then Your connections to third-party apps & services. For Apple, go to Settings, tap your name, then Sign-In & Security, then Sign in with Apple, select Tidy Mind, and tap Stop Using Apple Account.
What is kept
Vital Logic LLC does not view your photos or item data and does not sell your information. Apart from data you sync with live sync, which stays in Firebase until it is deleted as described above, we do not keep copies of your Tidy Mind data. Purchase records are kept by Google Play or Apple and by RevenueCat, our subscription provider, as needed to verify your subscription. These records do not include your photos or items.
Third-party services
Tidy Mind uses Google services, including Google Sign-In and the Google Gemini API through Firebase, and on iOS may use Sign in with Apple. Data sent to these services is handled under their own terms and privacy policies, and requests about that data can also be made directly to Google or Apple. You can manage or delete data associated with your Google account at myaccount.google.com.
Questions
If you have questions about this page or about Tidy Mind, contact us at support@vitallogic.net. See also our Privacy Policy.