Vital Logic Account & Data Portal

Overview & Authentication Scope

Vital Logic LLC develops applications across everyday lifestyle, fitness, early childhood education, and business services. We believe that your personal and business data belongs exclusively to you. In strict compliance with Apple App Store Review Guideline 5.1.1(v) and Google Play's Data Safety policies, this portal provides a public, accessible mechanism to manage your account and request complete data erasure without needing to reinstall an application.

Authentication Providers: For services supporting cloud accounts, identity authentication is managed securely via Google Firebase (supporting Google Sign-In, Sign in with Apple, or Email/Password). We never store raw passwords or unencrypted credentials on our servers.

Consumer Apps (Tidy Mind)

In consumer apps like Tidy Mind, signing in is optional for local organizing, but is enabled when utilizing cloud-enabled features such as multi-user live household sync.

• Scope of Account Data: Your Firebase Authentication user ID, registered email address, user profile, cataloged item tags, and live household sharing spaces.
• Erasure Process: When an account deletion is requested, your authentication identity is immediately revoked. Associated cloud database entries (Firestore) and uploaded images (Cloud Storage) are permanently purged within 30 days.
• Subscription Note: Because consumer subscriptions are processed directly by Google Play (Android) or the Apple App Store (iOS), deleting your account or removing the app from your device does not automatically cancel an active store subscription. Please see the cancellation instructions below.

Offline-First Apps (Pinnacle Fase & El Rincón Del Coquí)

Certain Vital Logic applications are architected to be 100% offline-first by design:

• Pinnacle Fase: All workout routines, personal lifting records, nutrition logs, body measurements, and synced Health Connect / HealthKit fitness samples are stored exclusively on your local device. Vital Logic does not operate a remote health database.
• El Rincón Del Coquí: Designed for children aged 2 to 6, this app operates completely offline with zero user accounts, zero remote analytics, and zero advertising SDKs in full compliance with COPPA and GDPR-K.

How data deletion works for offline apps: Because no cloud account exists, you do not need to submit a form. Simply deleting the app or selecting Clear Storage / Data in your device's application settings permanently and irreversibly erases all local workout, nutrition, health, and learning records from your hardware.

Business Suite (RingClamp)

RingClamp is a business-to-business AI voice receptionist and dispatch coordination tool billed via Stripe.

• Subscription Management: Business customers can manage billing details, update payment methods, or cancel service at any time through the RingClamp Dashboard or via the Stripe Customer Portal. Canceling stops recurring billing at the close of the current billing cycle.
• Carrier Virtual Number Release: Upon account termination, your assigned Telnyx virtual line is decommissioned and placed into a 30-day quarantine hold before being permanently released back to the telecommunications carrier pool.
• Transcript & Lead Purge: Call audio recordings, AI triage transcripts, dispatch logs, and caller records associated with your business are permanently erased or anonymized within 90 days of account closure in accordance with our Privacy Policy.

Self-Service Account & Data Deletion Request Form

Use the form below to initiate an account deletion or data erasure request. Requests are processed directly by our engineering team within 30 calendar days.

Canceling App Store Subscriptions

If you hold a paid subscription in an app downloaded from Google Play or the Apple App Store, billing is managed directly by the store platform. Vital Logic cannot access your banking details or cancel a store subscription on your behalf.

On Android (Google Play)

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top right corner.
3. Select Payments & subscriptions → Subscriptions.
4. Select the app (e.g. Tidy Mind).
5. Tap Cancel subscription and follow the confirmation prompts.

On iPhone or iPad (Apple App Store)

1. Open the Settings app on your iOS device.
2. Tap your Name / Apple Account at the very top.
3. Tap Subscriptions.
4. Select the app (e.g. Tidy Mind).
5. Tap Cancel Subscription and confirm.

After canceling, you retain access to paid features until the conclusion of your already-paid billing period.

Questions & Direct Support

If you need personal assistance with an account, data verification, or subscription troubleshooting, reach out directly:

• Email: support@vitallogic.net
• Developer Discord: Join our Discord Server to message the team.
• Privacy Policy: Review our comprehensive Privacy Policy.
• Terms of Service: Review our Terms of Service.